Contact Us

Our experienced team can help.


At Legacy Heating & Air Conditioning, LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

All trademarks or brands on this page are registered by their respective owner and are not affiliated with our company, nor do they endorse or sponsor our products or services.

See What Our Customers Have to Say -
34 Reviews

Eric Vincent
Located in Louisville
I worked here but they didn't give me the raise I asked for but they are a great company and cares about their clients. I loved the clients I was paired with. I loved my job if they would have me what they promised. Cheapest though and most caring for real. My review matters because they are awesome at their job. No hard feelings. I recommend them 100%
Patricia Lumme
Richard was on time and curteous. He did the job in no time and I found it to be very reasonable. I will use Legacy again and I will recomend them to friends in my Neighborhood News. Thank s Richard for a job well done..
Chris Bell
You have to use Legacy for all of your AC needs! These guys are the best!
Emily Cheshire
Rashidah Tooley
Mr. Kyle totally awesome very respectful came in did his job and got my air up and running went straight to the problem and fixed it. Thanks Legacy
Laura Barnett
Located in Louisville
I emailed this awesome company late at night (2AM) when I realized our air conditioner wasnt cooling our house. Someone called me at 8:30 that morning to set up a time for later that day. Patrick came out and was very professional (even wore a mask). He quickly assessed the problem and made sure that after he was finished that it was cooling the house and working correctly. He was very nice and thorough. My husband and I were so happy that we didnt have to suffer through the weekend especially because the weather was going to be in the high 80s. Great & fast customer service! Thank you Legacy and Patrick!
Vicki And John
Located in Coldspring
Matt and his Team did a Awesome job on installing our new carrier unit and they did not leave until my wife knew how the Thermostat worked. Thanks to Matt and his whole team at Legacy heating and air and the best part is that we live in the Northern Kentucky area.
Vicki Lightner
Joseph O'Bryan
Located in Shepherdsville
Quick response after I made a call.Very professional and knowledgeableWith many options to fit my budget.The best in HVAC business.Wished I could give more stars.Thank you for a job well done.
Laura Stuart Obenauf
John Green
From our first contact with Legacy to the end was a great experience. We had used the same company for years that we were satisfied with, but decided it was still best to obtain at least three bids. Matt came to our house and was very knowledgeable, friendly, and gave us options. We called him back with follow-up questions, and he was very patient, and also not pushy at all. His bid was fair and competitive and he seemed to just want what was best for us, whether we used him or not. He even came out to meet us a second time to answer even more questions. He made sure we completely understood every option again, and explained very thoroughly what the install would look like and who would be doing it. The install was as explained. Pat, Terry, and Andy spent a day and a half doing the job, and were polite, professional, and you could tell they took their job very seriously and wanted to do it right. Watching them we realized how much mental and physical work was involved. They also made sure they did no harm to the house moving things in and out. They were patient in answering questions and explaining the system. We had an existing problem with one of our returns, so part of the job was researching and finding out why it was not working correctly. Terry, Andy, and Dusty worked both inside and in the crawl space. They found and fixed the problem. At the end everything was cleaned up fine. That night I called Matt with a concern at 10 p.m. which ended up not being anything, and again he was very patient and polite. The day after the install, Matt came back out personally to make sure it was done right. I highly recommend Legacy. Matt was very easy to work with and took the time to make sure we were comfortable through the whole process. Jessica at the office was also very professional.
Richard Gibson
Heather Kalan
In August of 2019 we hired a different company to install a new HVAC system and ductwork. It ended up being a horrible experience and 22 code violations were found when the work was inspected. We ended up reaching out to Matt for an estimate. Once the other company removed their equipment and ductwork, we had Legacy come in and install a new Carrier HVAC system including ductwork. Matt even brought us a loaner window unit since it was so hot. The installation was completed in a timely manner. Pat, Terry and Austin were amazing and efficient. We are very pleased with their work and the total cost. The new unit has passed inspection and not experiencing any of the issues we had with the other company. I highly recommend Legacy Heating and Air!!
Scott Lytle
Katie Gagel
They called before coming and were extremely professional. They worked hard to replace our HVAC and answered all questions we had. We were very impressed with their work and it was very affordable compared to the 5 other quotes we received from other companies. Great value and great service!
Scott Rost
Great experience with Legacy. Very professional and answered every question I had with an educated response. Joe was fantastic in finding the right fit for our house. The installers worked until late to finish the project. Very pleased so far with our choice!
Shawn Smith
Very fast, friendly, clean & dependable
Cassie Drochelman
I couldn't have been happier with Legacy Heating and Air. They came out quickly for an estimate for a new furnace and AC and they had the best rate. They scheduled the work quickly and did a great job. I was concerned about something afterward and Matt, the owner, was very understanding and super responsive to check and make sure everything was ok (which it was). We will definitely be using them again in the future!
Sleepy Boyd
Andy Senters
Ryan Anderson
Amazing service and quality. I was referred to Legacy from a friend who was in the business. I wanted a train system and he told me to call them. I did and I was so glad I did! They were amazing from start to finish. Jessica was great as she answered all of my many questions getting back with me the same day! The installers were professional, on time, and very competent. I could tell both Pat and Terry knew exactly what they were doing and I had nothing to worry about with the installation of my new system. Pat was leading the way as a journeyman installer and Terry who was a recent graduate Sullivan HVAC school is working his way up and they both did an outstanding job. They earned their stars! Thank you for an amazing job!
Dino Githens
We bought a whole new HVAC system from them. Kelly and Jeff are awesome!
Jeffrey Ford
This is a long review. We had both our furnace and AC replaced 15 months ago. The technicians were polite, highly skilled, neat and courteous. I would be hard pressed to find higher quality products or craftsmanship. This was a significant undertaking. Did our research found the product I wanted and sought it out. Legacy was not the cheapest nor most expensive. After about ten months the air conditioning condenser unit out side settled out of level. It took one phone call and the customer service team sent two guys that reset the unit on a stone slab. We are completely pleased. At the time our unit was installed the thermostat did not meet our needs. Well finally the new thermostat arrived it was changed out very quickly and it works with Alexa. Bottom line these guys are the pros to go to when you want the job done correctly. They sell very high quality products at very fair prices. The best part is their president Tony and Vice President Billy these guys stand behind there products, keep their word ,and are reasonable men. No they are not the cheapest guys with products that fell off a truck. If you are interested in that deal this is the wrong company for you. I like their courtesy reminders when service is due. The service techs always show up on time call ahead and wear booties to protect the floors. I can rate only five stars but would give ten if they would allow it. Legacy is the best value around feel safe trusting them to properly service install or repair all your furnace and AC needs.
Debbie Ennis
Did a great job 3 yrs ago
See All Reviews